Sales and Relationship Manager
It’s a rare thing to know you’re going to like someone immediately. Katie Adam is one of those people. Her appeal can’t be put down to one thing, an enviable combination of natural intellect, spark, and a wicked wit that’s hard to resist.
The needs of our customers, our people and our community sits at the heart of Katie. Operational excellence, and award winning service experience starts here.
Katie is a key member of the leadership team and brings a depth of skills to the business with a passion for brand identity, relationship management and problem-solving.
Joining Ray White in 2014, Katie draws on her considerable and varied experience in the industry across its many facets, from operations to performance management, property management and sales gaining national awards and recognition.
Now Sales & Relationship Manager for Ray White Takanini and Karaka, Katie maintains a positive and invigorated culture and she’s there to support each and every agent, whatever capacity they may be at. With a strong belief in fostering community, she has developed an intuitive approach to supporting others, offering a vital ear and informed advice where and when it’s needed.
Initiatives launched by Katie include extensive marketing campaigns and events, monopolizing on the fantastic systems and technology available and building peer to peer training sessions with both junior and senior sales people taking part, with the aim of building a culture of togetherness and offering support freely. This ensures our family of salespeople are able to provide real estate services in an environment that supports them at every touch point, working in a collaborative environment to build a business that is worthy of our recognised title as Chairman's Elite Business Leader 2019-2021.
A key member of our leadership team, Katie Rawson-Massey is a force to be reckoned with – and one that Ray White Takanini and Karaka would be lost without.
After leaving New Zealand to work in a plethora of upper-level customer service, organisational and event management roles in Australia, she returned to South Auckland nine years ago and began her journey at Ray White in 2014. Since then, she has risen through the ranks to take on – and master - a number of key positions, with her outstanding talents gaining national recognition. Her hard work and dedication lead to a role heading a Property Management team, and she was an active member of the reputable and respected Ray White NZ Property Management Leaders Group for three years before assuming her current position.
Outside of the office, Katie has long maintained close contact with the surrounding community. She is the key driver behind the office’s support of the Middlemore Foundation’s Jammies In June fundraiser; which raises awareness and encourages healthy homes for families in South Auckland. Helping raise the living standards of those living in poverty is important to the passionate professional, for whom community is everything.